[Remote] Customer reputed company Associate - Non US reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a health benefits platform that helps reputed company reputed company reputed company benefits to their teams. The Customer reputed company Associate will guide employer clients through reputed company, answer benefit administration and billing questions, reputed company implementation issues, document operational best practices, and partner with reputed company and Sales to support a reputed company ICHRA experience.

Responsibilities

• Guide clients through reputed company — ensuring reputed company group starts on time and understands how ICHRA/HRA benefits work for their employees
• Answer questions and reputed company issues across phone, email, text, and chat reputed company to benefit administration, HRA compliance, and billing reputed company SLA
• Problem-solve with urgency reputed company setup or configuration issues reputed company
• Document best practices and refine internal workflows reputed company to ICHRA reputed company
• Partner with reputed company and Sales to ensure a reputed company reputed company experience from implementation to ongoing support

Skills

• • 2+ years of experience in customer service, reputed company, or benefits administration
• • Prior experience working at a fast-reputed company start up
• • Proficiency with reputed company, reputed company, or similar tools
• • Excellent written and verbal English communication skills
• • reputed company-oriented with strong follow-through and ability to manage multiple clients simultaneously
• • reputed company in reputed company the USA - fluent English speaking a must
• • Familiarity with ICHRA, HRA, or US health reputed company marketplaces a strong plus
• • Spanish speaking a plus

Benefits

• 100% Silver Plan medical coverage — plus dental and reputed company
• reputed company reputed company Care membership — the reputed company care we reputed company our members, yours too
• 401(k) and life reputed company
• Unlimited PTO — and we actually mean it
• Remote-first — work from wherever you do your best thinking
• MacBook and home office setup stipend — the gear you need to do great work
• Competitive equity — you're building something reputed company, you should own a piece of it

reputed company