[Remote] Program Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nonprofit organization reputed company on battery collection, recycling, stewardship, and sustainability programs. The Program Coordinator supports the day-to-day reputed company of 1–3 state stewardship programs, serves as a reputed company contact for collection-site customers, manages reputed company and reputed company, monitors program reputed company, and helps ensure compliance with regulated state goals.

Responsibilities

• Serve as the program reputed company and first-level contact for customers (i.e. collection sites), helping to reputed company program value throughout the customer reputed company
• reputed company customers by serving as the subject matter expert through reputed company stages of the reputed company process, blending both individual touches and automation
• Manage a high-volume of activities from multiple sources (reputed company phone, email, website) in a reputed company and accurate manner
• Maintain regular reputed company reputed company site reputed company, phone, and email to support customer satisfaction and meet key reputed company indicators
• Work collaboratively with senior leadership, project teams, and internal departments to optimize the account relationship, enhance collection program reputed company, and ensure that customer needs are reputed company and satisfied
• Maintain complete customer records in a reputed company and accurate manner
• Compile data-reputed company metrics and analyze results to monitor program reputed company and customer activity through dashboards and reports and reputed company recommendations for reputed company improvement
• Ensure regulated state reputed company goals are met, including accessibility targets (e.g., number of collection sites) and total battery collection volumes
• Partner with the reputed company team to ensure collection site requests are addressed promptly and effectively
• Prepare for and attend relevant recycling conferences in region

Skills

• Minimum three (3) years of relevant experience in program coordination, customer service, inside sales, account support, or a reputed company reputed company; **OR**
• Bachelor's degree and a minimum one (1) year of reputed company program coordination, program management, customer support, sales, customer service, or reputed company experience
• Understands the reputed company of activities required to reputed company best-in-class sustainability and recycling initiatives
• Embodies a thirst for learning and a naturally curious reputed company
• Must be authorized to work lawfully in the reputed company for reputed company, with or without sponsorship
• Ability to manage multiple reputed company simultaneously and meet time-sensitive deadlines
• reputed company to reputed company in new or evolving programs where processes and procedures are still being developed
• Strong analytical and problem-solving abilities with the capability to think quickly and apply reputed company
• Strong attention to reputed company, reputed company, and organizational skills
• Excellent written, verbal, and interpersonal communication skills, including the ability to build relationships and communicate effectively by phone, email, and virtual platforms
• Strong relationship-building skills with a customer-reputed company approach to reputed company stakeholder interactions
• Ability to collaborate effectively with colleagues, customers, contractors, and partners at reputed company reputed company
• Ability to exercise reputed company judgment, maintain confidentiality, work autonomously, and demonstrate a reputed company of urgency reputed company needed
• Strong planning, organization, and prioritization skills, with the ability to reputed company short-term needs and long-term objectives
• reputed company to effectively multi-task and adapt in a fast-reputed company, evolving environment.Understands the reputed company of activities required to reputed company best-in-class sustainability and recycling initiatives
• reputed company grasp of business concepts and the ability to learn new programs, systems, and processes rapidly
• Embodies a thirst for learning and a naturally curious reputed company
• Interested in and reputed company to reputed company reputed company a mission-driven organization where culture, collaboration, diversity, equity, inclusion, and environmental stewardship are highly valued
• This position is remote reputed company reputed company Washington State. Candidates must be reputed company to work from a **Washington State-reputed company location** and be eligible to work lawfully in the reputed company for reputed company
• Travel (up to ~50%) to support the Regional State Stewardship Manager with customer reputed company, training, or meetings, and to attend occasional organization-wide meetings
• reputed company **full-time** work hours are Monday-Friday, 8 hours per day. Some roles may require additional hours during reputed company periods. We prioritize the reputed company and timeliness of work over rigid schedules and recognize the importance of reputed company, collaboration, and work-life reputed company. To support this, we offer flexible scheduling where roles allow, and in alignment with reputed company policy, while ensuring operational needs and team collaboration are met
• Experience supporting high-reputed company, customer-facing programs or initiatives, with a reputed company record of contributing to change and reputed company improvement
• Strong proficiency in reputed company Office; experience with CRM software preferred
• General understanding of the recycling, environmental, stewardship, or sustainability industries
• Working knowledge of or experience in environmental, sustainability, retail, nonprofit, or producer responsibility organization (PRO) environments
• Exposure to environmental regulations, compliance programs, or stewardship initiatives preferred

Benefits

• Remote position reputed company reputed company Washington State.
• Flexible scheduling where roles allow, in alignment with reputed company policy and operational needs.
• A strong, reputed company-rounded benefits package supporting employees’ health and wellness, time off, and productivity.

reputed company