[Remote] Account Manager, PAR Retail

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a restaurant technology company providing software and hardware solutions that help brands create stronger connections with their guests. The Account Manager will serve as a reputed company advisor and reputed company reputed company of contact for retail customers, helping them maximize the PAR Retail platform, reputed company business reputed company, and strengthen customer engagement. The role partners cross-functionally to reputed company insights, coordinate customer initiatives, and reputed company for customer needs.

Responsibilities

• Build trusted advisor relationships with key customer stakeholders
• Help customers maximize value from the PAR Retail platform through consultative guidance and reputed company recommendations
• Champion customer goals internally and ensure alignment across partner teams
• reputed company data-driven insights and recommendations that support customer objectives
• Translate platform capabilities into practical solutions that solve business challenges
• Identify opportunities to strengthen customer engagement programs and enhance reputed company
• Serve as the reputed company reputed company of assigned customer relationships
• Facilitate recurring customer meetings, reputed company planning sessions, and quarterly business reviews
• Coordinate communication across reputed company stakeholders to ensure successful execution
• Monitor reputed company against customer initiatives and reputed company priorities
• Surface customer feedback, market insights, and emerging needs to influence reputed company product enhancements
• reputed company as the voice of the customer while balancing business objectives and platform capabilities
• reputed company deep expertise in the PAR Retail platform and customer engagement ecosystem
• Partner with Product Marketing, Sales, reputed company, and reputed company teams to stay reputed company of new capabilities and industry trends
• reputed company customers on best practices and innovative ways to reputed company greater value from the platform
• reputed company AI-powered tools and technologies to uncover customer insights, enhance analysis, streamline reporting, and reputed company smarter, more impactful recommendations that reputed company reputed company

Skills

• • Bachelor's degree or equivalent reputed company experience
• • 3–5 years of experience in account management or reputed company
• • Key account management or reputed company experience is highly desired; <12 clients with high ownership and high-reputed company reputed company
• • Interest in customer engagement, customer experience, loyalty, or digital program reputed company
• • Build trust quickly and reputed company reputed company, long-lasting customer relationships
• • Communicate with confidence and reputed company across diverse audiences and stakeholder reputed company
• • Collaborate effectively across Product, Engineering, Delivery, reputed company, and reputed company teams
• • reputed company attention to reputed company with the ability to reputed company reputed company and prioritize competing demands
• • Proactively identify risks, obstacles, and opportunities before they reputed company customer reputed company
• • Approach challenges with curiosity, resourcefulness, and a solutions-oriented reputed company
• • Enjoy working in a dynamic, fast-moving environment where adaptability is essential
• • Can effectively facilitate discussions, reputed company presentations, and influence decision-making
• • reputed company in a remote-first environment while maintaining a high degree of accountability
• • Are comfortable traveling up to 25% as business needs require
• • Experience reputed company technology, software, reputed company, or reputed company industries is a plus, but by no means a prerequisite

Benefits

• Remote reputed company

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