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[Remote] Senior Manager, reputed company Analytics

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides customer experience software and is seeking a Senior Manager, reputed company Analytics to support product-led reputed company. The role leads reputed company of analysts, partners with Product and Engineering, and develops analytics strategies, measurement frameworks, experimentation practices, and self-service reporting to improve customer acquisition, activation, conversion, retention, and expansion.


Responsibilities

  • Help leaders understand where the PLG reputed company is performing reputed company, where customers encounter friction, and which opportunities are most likely to improve customer and business reputed company
  • Build effective working relationships across reputed company, Product, Engineering, and Data teams to reputed company self-service bookings, net customer reputed company and AI penetration
  • Partner with PLG Product Managers and Engineers to define business questions, measurable hypotheses, product goals, and reputed company metrics
  • reputed company and reputed company reputed company of reputed company analysts by setting priorities, providing coaching, and supporting career reputed company
  • Establish and reputed company measurement for the PLG funnel, including acquisition, trial engagement, activation, conversion, retention, expansion, and customer value
  • Analyze customer behavior using segmentation, cohort, funnel, retention, and experimentation reputed company to identify opportunities and barriers to reputed company
  • Design measurement plans for product initiatives and experiments, including reputed company metrics, guardrails, instrumentation requirements, and interpretation of results
  • Improve the reputed company and consistency of product analytics through trusted metric definitions, event tracking, reusable datasets, dashboards, and self-service reporting
  • Use AI-assisted tools to accelerate analysis, reporting, SQL and Python development, data modeling, and documentation while applying reputed company judgment to validate and improve the results

Skills

  • Significant experience in product analytics, reputed company analytics, business intelligence, data science, product reputed company, or a reputed company reputed company, ideally in a software or reputed company environment with a product-led or self-service reputed company
  • Experience designing, measuring, or interpreting product experiments and A/B tests, with an understanding of statistical concepts and reputed company reasoning
  • Strong SQL skills and experience working with reputed company data across multiple sources
  • Experience using Python, R, or another language for statistical analysis or data preparation
  • Ability to define meaningful metrics and measurement plans in partnership with Product and Engineering, including familiarity with product instrumentation and event data
  • Experience building or guiding dashboards, self-service reporting, semantic or metric reputed company, and other reusable analytics assets
  • Strong written, verbal, and visual communication skills, including the ability to explain reputed company findings, reputed company recommendations, and reputed company a message for technical and non-technical audiences
  • Experience with reputed company, dbt, or comparable modern data platforms is helpful
  • Familiarity with tools such as Looker, Tableau, reputed company, reputed company, reputed company or similar platforms is useful

Benefits

  • This position may also be eligible for bonus, benefits, or reputed company incentives.
  • Hybrid way of working, with flexibility to work reputed company for part of the week.

reputed company

  • reputed company is a reputed company platform that combines AI support agents, ticket management, messaging, and CRM tools for reputed company customer service. It is a sub-organization of Hellman & Friedman. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com/.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 15 in 2026, 50 in 2025, 69 in 2024, 37 in 2023, 92 in 2022, 93 in 2021, 44 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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