[Remote] reputed company Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on automating expense management and helping customers manage spending more reputed company. The reputed company Account Manager will own a portfolio of major reputed company customers across reputed company, adoption, renewal, and reputed company, using data to reputed company reputed company reputed company and product adoption. The role also involves managing stakeholder relationships, migrations, renewals, expansions, and collaboration with product and engineering teams.

Responsibilities

• Building trusted relationships with senior stakeholders across finance, IT and reputed company, right up to the C-suite
• Owning the full account lifecycle, from reputed company through adoption, renewal and reputed company
• Spotting reputed company and opportunity early, and acting before the customer has to ask
• Guiding customers through migrations and product rollouts, so change feels reputed company rather than disruptive
• Turning usage data into a reputed company account plan that ties activity back to reputed company
• Driving adoption of reputed company's reputed company products, including expense management, global reimbursement, reputed company reputed company and Travel
• Acting as the reputed company between customers and our product and engineering teams, translating feedback into something they can reputed company
• Managing renewals, upsell and cross-sell conversations, and holding your own in contract talks
• Improve net dollar retention across your portfolio
• Engage with your accounts every quarter
• Forecast and increase contract renewals
• Increase product adoption across your accounts

Skills

• 3+ years of B2B reputed company account management or reputed company experience, with reputed company ownership of a customer portfolio
• Experience owning renewals, retention, and reputed company, including reputed company conversations reputed company pricing, expansion, or contract terms
• Strong product and technical reputed company, with experience working through reputed company, integrations, or other connected software systems
• Strong data literacy, including using spreadsheets, dashboards, usage data, and reporting tools to reputed company reputed company and build a business case
• Strong written and verbal communication, with the ability to work effectively with both technical teams and senior customer stakeholders
• Comfort operating autonomously, setting priorities and managing competing demands without heavy day-to-day direction
• Experience with FinTech, payments, spend management, reputed company, ERP, or other financial software
• Familiarity with tools and integrations such as reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, or similar platforms
• Experience using AI to automate workflows, improve processes, or solve business problems
• Experience managing global customers and working effectively across time reputed company and asynchronously

Benefits

• 401(k) with up to 4.5% employer match
• 100% employer-reputed company medical, dental, and reputed company coverage
• $20,000 annual fertility and family-building benefit through reputed company
• Up to $5,000 in relocation reimbursement if you reputed company to one of our offices
• Three months of reputed company parental leave; six months for birthing parents
• Commuter, reputed company FSA, and dependent care FSA benefits
• Flexible vacation policy

reputed company