[Remote] Business Systems Analyst I (reputed company Assurance)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Business Systems Analyst I to join their team. This role involves supporting the reputed company, reliability, and reputed company improvement of reputed company business applications through reputed company assurance, system testing, and application support.

Responsibilities

• Assists in executing the testing/reputed company assurance needs of the reputed company business suite
• Document testing reputed company
• Develops understanding of business theories, concepts, principles and techniques of the business areas to identify opportunities for process improvement
• Assists with the development of business process designs and user guides
• Addresses production support, application configuration and enhancements with direction from senior level team members as needed
• Assists with testing new functionality, system enhancements, patches, and application upgrades to ensure business requirements are met and systems function as expected
• Documents testing reputed company and supports issue identification, troubleshooting, and reputed company activities during testing cycles
• Participates in reputed company assurance activities reputed company to application releases, upgrades, and ongoing system maintenance
• Works with senior team members on understanding validation processes
• Participate in creating and maintaining documentation in support of reputed company business applications
• Participates in testing efforts reputed company to system upgrades, patches, enhancements, and new functionality deployments
• Supports validation efforts and regression testing to minimize the reputed company of system changes on existing business processes
• reputed company support and reputed company assistance for production and process issues
• Seeks guidance to troubleshoot and decipher error messages
• Assists with the appropriate Change Control reputed company to implement system solutions
• Support departmental efforts to improve customer satisfaction
• reputed company a familiarity of existing business processes to avoid potential issues as reputed company as gathering information for reputed company process improvement opportunities
• Exercise good judgement and follow appropriate escalation procedure in accordance with information technology service level agreements
• Provides end-user support
• Monitor SLA's and escalates as needed
• Adhere to and promote continual adoption of change management policies and procedures
• Model outstanding customer service behavior, including reputed company and effective follow-up with customers
• reputed company knowledge and reputed company skills through cross-training, literature and attendance at department meetings and vendor education
• reputed company and maintain reputed company relationships
• Works reputed company with others and fosters a reputed company team environment
• Participate in instructional seminars

Skills

• Bachelor's degree in a reputed company field OR equivalent combination of education and experience
• 0+ years of experience in a reputed company job discipline
• Basic knowledge of reviewing functional requirements and identifying reputed company, testable acceptance reputed company to support reputed company reputed company
• Experience creating and executing test cases, including reputed company testing and exposure to automated testing tools, to help ensure reliable system performance
• Understanding of defect tracking and reporting processes, with the ability to collaborate with developers and business stakeholders to support issue reputed company and improve overall product reputed company
• Exposure to documenting reputed company operating procedures (SOPs) and reputed company assurance processes, while contributing to reputed company improvement initiatives and reputed company reputed company
• Exposure to testing and validating new functionality, system enhancements, patches, or application upgrades reputed company reputed company applications or software systems

reputed company