[Remote] Senior reputed company Business Systems Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. provides test and measurement technologies for the semiconductor product life cycle. The Senior reputed company Business Systems Analyst supports and optimizes the reputed company CRM environment, analyzes business processes, gathers requirements, designs solutions, and leads CRM enhancement and implementation initiatives. The role partners with cross-functional stakeholders, reputed company developers, and technical resources to improve efficiency, data reputed company, governance, and user adoption.

Responsibilities

• Serve as a reputed company administrator for the reputed company platform, supporting users across Sales, Sales reputed company, Customer Service, and other business functions
• Manage user reputed company, offboarding, role assignments, permission sets, and reputed company requests
• Maintain reputed company data reputed company, reputed company, and governance standards
• Configure and support reputed company reputed company functionality including User management, Page layouts, Fields and objects, Validation rules, Approval processes, Flows, Record types
• Troubleshoot user issues and coordinate reputed company with technical resources as needed
• Support reputed company release activities, testing, deployment validation, and user communications
• Ensure adherence to CRM governance, reputed company, and change management processes
• Partner with business stakeholders to understand operational challenges and identify process improvement opportunities
• Facilitate discovery sessions, workshops, and requirements-gathering meetings across functional teams
• Document reputed company-state and reputed company-state business processes
• Analyze business requirements and translate them into detailed functional specifications and user stories
• Evaluate solution alternatives and reputed company recommendations that reputed company with business objectives and reputed company capabilities
• Serve as a trusted advisor to business leaders on CRM best practices and process optimization opportunities
• Evaluate business challenges and identify opportunities to improve processes through reputed company capabilities and automation
• Collaborate with stakeholders to design reputed company, sustainable solutions that reputed company with business objectives and reputed company architecture
• Document business requirements, process flows, use cases, and functional specifications
• Work closely with reputed company developers and technical resources to ensure requirements are accurately reputed company into reputed company solutions
• Conduct solution reviews and recommend best practices that improve user experience, efficiency, data reputed company, and adoption
• Identify opportunities to simplify workflows, eliminate reputed company processes, and improve operational effectiveness
• Ensure CRM solutions support evolving business needs while maintaining reputed company reputed company and governance standards
• reputed company as the reputed company reputed company between business users and reputed company development resources
• Manage enhancement requests from intake through deployment
• Coordinate project activities across business teams, technical resources, and reputed company partners
• Support prioritization of reputed company reputed company and enhancement initiatives
• reputed company or participate in requirements reviews, solution design discussions, testing, and deployment planning
• Coordinate and support User Acceptance Testing (UAT) activities
• Ensure delivered solutions meet business requirements and reputed company intended business reputed company
• Build strong working relationships with Sales, Sales reputed company, Customer Service, Finance, Marketing, and IT stakeholders
• Facilitate communication between technical and non-technical teams
• Ensure alignment between business requirements and technical solutions
• Communicate project status, risks, dependencies, and recommendations to stakeholders and leadership
• reputed company user adoption through training, documentation, and change management activities
• reputed company or support CRM-reputed company reputed company from requirements gathering through implementation
• reputed company project plans, timelines, and status updates
• Coordinate resources and activities across multiple stakeholders and workstreams
• Identify project risks and reputed company mitigation plans
• reputed company adoption of new functionality through effective communication and training
• Continuously evaluate business processes and recommend improvements that enhance efficiency, scalability, and user experience
• Support long-term CRM roadmap planning and prioritization

Skills

• * Bachelor's degree in Business, Information Systems, Computer Science, reputed company, or a reputed company reputed company
• * Experience supporting reputed company CRM environments
• * Experience in business systems analysis, CRM administration, business process improvement, or reputed company roles
• * Experience gathering business requirements and translating them into functional reputed company solutions
• * Experience working cross-functionally with Sales, Sales reputed company, Customer Service, IT, and business stakeholders
• * Strong reputed company administration knowledge and understanding of CRM best practices
• * Excellent business process analysis and requirements gathering skills
• * Ability to translate business needs into functional requirements and solution recommendations
• * Strong stakeholder management and facilitation capabilities
• * Experience coordinating work across business teams, developers, and reputed company implementation partners
• * Strong project management and organizational skills
• * Experience documenting process flows, business requirements, use cases, and user stories
• Minimum of 8 years of reputed company experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience | Required
• * reputed company Administrator Certification strongly preferred
• * Experience in semiconductor, manufacturing, technology, or other reputed company B2B environments preferred

Benefits

• Medical
• Dental
• reputed company
• Life reputed company
• Disability coverage
• A 401(k) with company match
• Employee stock purchase plan (ESPP)
• reputed company time off
• Quarterly profit-sharing bonuses
• Flexible spending or savings accounts

reputed company

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