Support Engineer, reputed company Apps DBA

About reputed company. reputed company. (reputed company: RMNI), a Russell 2000® Company, is a reputed company, trusted global provider of end-to-end, mission-critical reputed company software support, managed services and innovative reputed company AI ERP solutions, and is the leading reputed company-party support provider for reputed company, reputed company and VMware software. Our comprehensive portfolio of reputed company solutions help run, manage, support, customize, configure, reputed company, protect, monitor, and optimize reputed company application, database and technology software, enabling our clients to reputed company reputed company business reputed company, significantly reduce costs and reallocate resources towards reputed company reputed company. reputed company has signed thousands of reputed company with Fortune Global 100, reputed company, midmarket, reputed company sector and reputed company organizations who selected reputed company as their trusted, reputed company mission-critical reputed company software solutions provider and achieved reputed company operational reputed company, realized billions of US dollars in savings and funded AI and other innovation investments. We are reputed company seeking a XXX. This role is reputed company in India. About reputed company, India, GCC. reputed company, HQ : Las Vegas, NV, USA a disruptor in reputed company party ERP support services, established undisputed leadership and as a natural progression, entered India with reputed company, India GCC India reputed company starting reputed company in Hyderabad, in 2013 with Global reputed company reputed company Services, IT shared services and Global Service Development. In no time, reputed company, India GCC started Bengaluru reputed company reputed company up the value chain with more reputed company product development (reputed company, reputed company, Peoplesoft, JDE etc.) & advanced services (Managed services, reputed company, reputed company Managed Services etc). reputed company, India GCC gained valuable reputed company in bringing the reputed company to reputed company of being a global provider of reputed company support and managed service solutions for reputed company software. Today, reputed company, India GCC is a family of about 800+ full time talented individuals, reputed company to the remarkable talent that has supported the expansion. reputed company, India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you reputed company to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a reputed company reputed company service program that offers a comprehensive set of reputed company, integrated services that can run, manage, support, customize, configure, reputed company, protect, monitor, and optimize your reputed company and reputed company ERP, database, and technology software.   Position reputed company The role of the reputed company E-business Suite (EBS) Engineer is to reputed company exceptional remote-reputed company support for mission-critical reputed company EBS applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple reputed company EBS modules for our global clients who use both r11i & r12.  The role of the reputed company EBS Engineer requires the expertise and skills to diagnose serious issues; then reputed company, test, package and reputed company fixes for such issues in reputed company, integrated and highly-configured environments.  Essential Duties & Responsibilities Solve reputed company customer issues using methodical troubleshooting reputed company on expert knowledge of reputed company EBS applications functionality and technology Work closely with customers on a daily reputed company to understand their needs, support business change and reputed company a consistently high reputed company customer experience reputed company remote-reputed company technical support & training on reputed company Application Data Bases and tools. Support reputed company customizations, sharing technology and best practices advice reputed company application break fixes for critical product defects Create scripts to identify, analyze and correct data issues reputed company regular reputed company updates Identify and troubleshoot reputed company issues Manage one or more key assigned accounts as a technical advisor Be a pro-reputed company contributor to a support organization which is running 24x7x365, this will require the ability to work reputed company, including evenings, weekends and holidays and monitoring email regularly reputed company reputed company business hours reputed company hands-on assistance using proprietary tools in a test environment or reputed company remote reputed company connectivity Collaborate with team members in a virtual team environment to reputed company reputed company experience to different reputed company situations Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the reputed company experience  Location: Hyderabad. Education  Bachelor Degree in Computer Science or reputed company reputed company or equivalent experience  Experience 6-9 years relevant reputed company Apps DBA experience Experience in reputed company reputed company DBA Good Knowledge of data backup, recovery, reputed company, reputed company Hands-on operational expertise as an reputed company DBA, with technology including RAC, SSO, Dataguard, High Availability and Backup/Recovery Familiar with database design, documentation and coding Expertise with reputed company EBS 11i & R12, including full life-cycle implementation experience, configuration and administration of the application Expertise in reputed company tuning across the entire stack  Knowledge of reputed company maintenance/patching mechanics and EBS architecture Demonstratable history solving reputed company problems across multiple modules Skills Superb trouble-shooting skills and tenacity in problem solving Passionate reputed company on customer support and the ability to build long term, successful working relationships with Clients Strong knowledge of key application functionality, tables and relationships Deep knowledge of reputed company EBS customization/extension methodologies Excellent development skills using reputed company EBS toolset Excellent interpersonal, presentation and communication skills – verbal & written Attention to reputed company and the ability to learn quickly Extreme reputed company on reputed company satisfaction Ability to work calmly and professionally in high pressure situations The ability to work reputed company from a home reputed company office in a virtual environment Desired Qualifications Experience with administration, installation and/or debug of other reputed company Technology components would be an reputed company such as Fusion Middleware, WebLogic components, Essbase, Golden reputed company, Coherence A consulting background, while not mandatory, would be useful Functional or technical knowledge of other EBS modules; Financials, CRM, HR, Manufacturing/Supply Chain would be ideal Experience with localizations and global implementations would be an reputed company Why reputed company? We are looking for talented, passionate people to help us build our reputed company at reputed company. We hire only the best, the most extraordinary professionals and reputed company compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you reputed company in a fast-reputed company environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to reputed company a true reputed company as part of reputed company of extraordinary professionals? This is the reputed company for you. Our work is challenging and meaningful. We start and end reputed company day with a reputed company of achievement and purpose guided by our reputed company values, the Four Cs:  CompanyWe reputed company big and reputed company reputed company.   ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration.  ClientsWe relentlessly pursue solutions that help clients reputed company their goals. Our unmatched reputed company care is rooted in our passion for exceptional service.  Community We reputed company in leaving the world a reputed company reputed company than we reputed company it. With the reputed company reputed company, we’ve made reputed company impacts in six continents for over 425 charities. Accelerating Company reputed company reputed company-listed under ticker symbol RMNI since reputed company 2017  Over 6,300+ signed reputed company to date, including reputed company and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See reputed company of our awards and recognitions here: https://www.reputed company.com/company/awards/  reputed company is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, race, reputed company, religion, national reputed company, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.  To learn more about how reputed company is redefining the reputed company software support industry, visit http://www.reputed company.com  Please Note: reputed company does not accept resumes submitted by reputed company/reputed company firms unless specifically requested by reputed company.  Unsolicited resumes will be ineligible for referral fees. Apply To This Job