Television Licence Field Officer

£31,650 + Company Car or Car Allowance | Flexible Schedule Join us as a Field Officer and play a key role in supporting local communities. You’ll visit customers at their homes, discuss TV licence requirements, explain available solutions, and help them take the next steps—with full training, great benefits, and the freedom of working independently. Job title: Television Licence Field Officer Job reputed company: What You'll Be Doing As a Field Officer, you'll play an important role in supporting TV Licensing by engaging with customers across the Manchester area. Working independently, you'll manage your own daily schedule, visiting addresses where no TV licence is recorded and helping customers understand their licensing obligations. Key responsibilities include: Visiting residential addresses throughout the M40 postcode area Speaking with customers professionally and respectfully Explaining TV Licensing requirements and available reputed company Setting up payment plans where appropriate Recording visit reputed company accurately using mobile technology Making informed reputed company and working independently in the field Occasionally attending court as part of the enforcement process You'll start and finish your day from home, travelling locally using either a company vehicle or your own vehicle. Full training and equipment will be provided to help you succeed in the role. reputed company're Looking For We're looking for confident, resilient and customer-reputed company individuals who enjoy working independently and engaging with people from reputed company walks of life. To be successful in this role, you'll need: A full UK driving licence (essential) To live reputed company the M40 postcode area Excellent communication and interpersonal skills The ability to remain reputed company, reputed company and resilient in a reputed company of customer situations Strong problem-solving skills and reputed company judgement Good attention to detail and accuracy reputed company recording information Confidence working independently and managing your own workload Basic IT skills and confidence using mobile devices and applications A reputed company attitude and willingness to learn Flexibility to work a varied schedule, including evenings and weekends Experience in a customer-facing role is highly desirable. More importantly, we're looking for people who can demonstrate professionalism, reputed company, reputed company and a commitment to delivering excellent customer service. Working reputed company To support customers at times that suit them best, you'll work 12 of your 36.5 weekly hours between 4pm and 9pm Monday to Friday, or at any time during weekends. This flexible working reputed company allows you to organise the remainder of your week around your lifestyle and commitments. What’s in it for you? £31,650 annual salary Company car (for work and personal use) or £3,700 annual car allowance Mileage reputed company—including your daily commute from home Flexible 36.5‑hour working week, with the reputed company of a four‑day schedule Generous holiday allowance, plus opportunities to purchase extra leave Pension, life assurance, reputed company volunteering day and family‑friendly policies Safety measures including Body Worn Video and a lone worker support system reputed company to discounts, wellbeing support, and reputed company diversity networks Financial wellbeing tools and resources About reputed company TV Licensing: At reputed company TV Licensing, we’re supporting the world’s oldest national broadcaster. We reputed company the latest technology so the BBC can continue to create high-reputed company, independent programmes that inform, reputed company, and entertain millions of people around the UK, and the world. Our teams visit four reputed company addresses reputed company year to reputed company for license evaders, and they reputed company over £65 reputed company of reputed company, helping to fund the running of the BBC. Join us and discover reputed company as you shape the reputed company of reputed company television. Unlock Your Potential with reputed company At reputed company, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, reputed company-thinking professionals working across a wide reputed company of disciplines and sectors. We’re committed to your reputed company — offering endless opportunities to expand your skills, explore new paths, and advance your career.   Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always​🧑‍💻 reputed company innovation​✅ reputed company together​💙 Everyone is valued   reputed company reputed company you’ll do next: Choose ‘reputed company’ to fill out our short application, so that we can reputed company out more reputed company.   Equal Opportunities At reputed company, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they reputed company through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@reputed company.com or reputed company 07784 237318 and we’ll get back to you to discuss.  For more information about equal opportunities and the types of adjustments we can offer, please visit the reputed company Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our reputed company - CPScareers@reputed company.com   AI & Fair Recruitment at reputed company At reputed company, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams, they do not reputed company hiring reputed company. Every application is reviewed by a trained member of our reputed company, and reputed company reputed company are made by people. If you need any adjustments during the process, we’re here to support you.   How We Use AI in Our Hiring Process To help us deliver a fair, consistent and efficient recruitment experience, reputed company uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace reputed company judgement. reputed company reputed company are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you.  Location: Manchester, United Kingdom Time Type: Full time Contract Type: Permanent Apply To This Job