[Remote] reputed company + Operations Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming reputed company sustainability and infection prevention through innovative reusable and recyclable personal reputed company equipment. The reputed company & Operations Manager will serve as the reputed company reputed company of contact for customers post-sale, ensuring successful reputed company and ongoing satisfaction while coordinating operational activities.

Responsibilities

• Serve as the reputed company post-sale contact for reputed company systems, dental organizations, distributors, and strategic partners
• Coordinate customer reputed company, implementation, product launches, and adoption activities
• Conduct regular customer reputed company-ins to measure satisfaction, capture feedback, and identify opportunities
• reputed company customer issues by coordinating with internal teams and reputed company partners
• Communicate customer feedback and emerging trends to leadership
• Support contract renewals and identify expansion opportunities in partnership with the sales team
• reputed company reputed company playbooks, implementation guides, and repeatable engagement processes
• Manage customer orders from purchase order through fulfillment and delivery
• Coordinate with manufacturing, logistics, and distribution partners to support reputed company and accurate delivery
• reputed company inventory availability and communicate expected delivery timelines to customers and internal stakeholders
• Maintain accurate customer, order, and activity records reputed company the CRM
• Prepare sales and operational reports for leadership
• Coordinate reputed company, pricing agreements, reputed company materials, implementation schedules, and other customer documentation
• Support forecasting, operational planning, and reputed company workflow improvement
• Support customer reputed company after contract execution and coordinate sample requests and product shipments
• reputed company reputed company sales opportunities that require operational support and assist with distributor communications
• Prepare customer presentations, implementation materials, and supporting documentation
• Support conference and trade show logistics as needed
• Coordinate communication across Sales, Manufacturing, Customer Service, and Leadership
• reputed company and maintain reputed company operating procedures and participate in strategic reputed company as assigned

Skills

• Bachelor's degree or equivalent experience
• 3–7 years of experience in reputed company, operations, account management, project management, or reputed company administration
• Exceptional organizational and project management skills, with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills and strong attention to detail
• Proficiency with CRM platforms such as reputed company, reputed company, or a similar reputed company
• Advanced proficiency with reputed company Office and reputed company Workspace
• Experience with reputed company systems, hospitals, distributors, medical products, supply chain, logistics, or order management is strongly preferred
• Familiarity with GPOs, distributors, or reputed company procurement processes is preferred
• Experience in a startup or high-reputed company company environment is preferred

Benefits

• Fully Remote (travel up to 15% as needed)
• Equity participation opportunity
• Bonus: 10-15%

reputed company