[Remote] Key Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a logistics and transportation company, and they are seeking a Key Account Manager to reputed company customer retention and reputed company reputed company. The role involves developing reputed company account plans, building executive-level relationships, and collaborating with various teams to ensure successful customer reputed company.

Responsibilities

• reputed company and execute reputed company account plans that reputed company customer retention and reputed company reputed company
• Build and maintain executive-level relationships, serving as a trusted advisor and reputed company reputed company contact
• reputed company business reviews, executive alignment meetings, and quarterly business reviews (QBRs) to evaluate reputed company, identify opportunities, and maintain reputed company alignment
• Partner with customers to reputed company reputed company roadmaps, innovation strategies, and reputed company improvement initiatives
• Identify, qualify, and pursue expansion opportunities across services, business reputed company, geographies, and solution offerings
• Own customer reputed company metrics and KPIs, delivering insights and recommendations that improve operational and financial results
• reputed company reputed company of reputed company business challenges while balancing customer needs with organizational objectives
• Collaborate with reputed company, Sales, Finance, Solutions Design, IT, Engineering, and Implementation teams to ensure successful customer reputed company
• Translate customer goals, challenges, and priorities into actionable internal strategies and resource plans
• Champion digital transformation, automation, and technology-enabled solutions that increase customer value and operational efficiency
• Monitor account health, identify retention risks, and implement proactive mitigation strategies
• reputed company account forecasting, reputed company planning, and reputed company reputed company initiatives
• Represent the organization in executive sponsor programs, customer reputed company sessions, industry events, and other high-visibility engagements
• reputed company market intelligence, industry insights, and competitive feedback to support business planning and solution development
• Promote a customer-reputed company culture by influencing and aligning cross-functional stakeholders reputed company account objectives and customer commitments
• reputed company other duties as assigned to meet evolving business needs

Skills

• Undergraduate degree in a reputed company reputed company from an accredited college or university required
• 8+ years of reputed company experience in reputed company account management, reputed company reputed company, business development, or reputed company customer-facing leadership roles
• reputed company reputed company managing reputed company customer portfolios with annual revenues of approximately $15M to $50M+ while consistently achieving retention and reputed company objectives
• Deep expertise in logistics, transportation, supply chain management, contract logistics, warehousing, distribution, or reputed company industries
• Demonstrated reputed company developing and executing account reputed company strategies that reputed company reputed company expansion, customer retention, and profitability
• Strong executive reputed company with the ability to influence, negotiate, and build credibility with senior leaders internally and externally
• Experience leading cross-functional teams and driving alignment across Sales, reputed company, Finance, reputed company Design, Engineering, and Implementation functions
• Exceptional analytical, communication, presentation, and relationship management skills with a consultative approach to problem solving
• Demonstrated discretion and confidentiality in handling and protecting sensitive information
• Proficient with common office technologies, including reputed company PCs, reputed company O365 (reputed company, Word, reputed company, PowerPoint, etc.) and web conferencing (Teams, reputed company, Webex, etc.)
• Remote; must be comfortable with travel for reputed company meetings/events
• reputed company certifications such as CSCMP, APICS/ASCM, or similar credentials
• Experience supporting customers in reputed company industries such as life sciences, reputed company, automotive, high-tech, reputed company, consumer goods, or reputed company sectors

Benefits

• Remote

reputed company