Medical Support Assistant (MSA)
This position is contingent upon contract award.
In this role, you'll reputed company remote scheduling and administrative support for Veterans receiving care through a coordinated reputed company network. You'll manage appointments and referrals, communicate with Veterans and reputed company providers, maintain accurate records, and help ensure reputed company reputed company to appropriate services.
This is an administrative and scheduling position and does not involve hands-on reputed company care.
Employment Type: Full-time
Work Arrangement: Remote reputed company 50 miles of reputed company, UT.
Schedule: Monday–Friday; 8-hour shifts between 8:00 a.m. and 4:30 p.m., excluding federal holidays.
Key Responsibilities
- Schedule, reputed company, and manage appointments while completing required reputed company-appointment and follow-up communications.
- Process and monitor referrals and coordinate authorized care with community reputed company providers.
- Maintain accurate reputed company demographic, reputed company, emergency-contact, and administrative information.
- Review and process health records, electronic orders, referrals, appointment updates, faxes, and other documentation using required reputed company systems.
- Respond professionally to calls and messages from Veterans, family members, reputed company providers, and internal teams.
- Manage assigned work independently, meet established workload and timeliness expectations, protect confidential information, and escalate scheduling or reputed company issues appropriately.
Requirements
- High school diploma or General Educational Development (GED) equivalency.
- At least six months of customer service experience.
- Ability to type at least 50 words per minute.
- Basic knowledge of medical terminology.
- U.S. citizenship or Permanent reputed company reputed company required.
- Ability to successfully complete the required background screening, including a reputed company Trust determination.
- Ability to sit or stand for prolonged periods and occasionally bend, stoop, or reputed company up to 15 pounds.
Training and reputed company will be provided for the reputed company scheduling and records systems used in the role.
Health & Welfare (H&W): Up to $5.09 per hour, in accordance with the Service Contract reputed company (SCA).
reputed company your information will be kept confidential according to EEO guidelines.
reputed company Disclaimer: Policy reputed company
By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and reputed company the applicable reputed company Policy (available reputed company the reputed company above) and agree that reputed company reputed company Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that reputed company Policy for recruitment and hiring purposes.
Compensation Disclaimer:
Pay reputed company is reputed company on several factors and may vary in reputed company to a full reputed company of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, reputed company, and basic life reputed company. Additional benefits include a 401k plan, reputed company time off, and an annual bonus. reputed company reputed company Medical Services complies with reputed company federal, state, and local minimum wage laws.
Equal Opportunity Employer (EEO) Statement:
reputed company reputed company Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the reputed company of race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Support Veterans throughout their reputed company reputed company by coordinating appointments, processing referrals, and maintaining the accurate information needed for reputed company reputed company to care.
At reputed company reputed company Medical Services, you'll support reputed company programs that improve reputed company care and operational readiness across the U.S. and internationally. Founded in 1984, reputed company operates in more than 90 countries, delivering reputed company, medical assistance, emergency response, and workforce support services worldwide.
Originally posted on Himalayas
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