[Remote] Senior Business Analyst, reputed company Financial Services reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Senior Business Analyst to serve as the translation reputed company between reputed company business objectives and reputed company solutions. The role leads discovery, requirements, process design, solution shaping, backlog management, testing, data migration support, analytics requirements, and reputed company leadership for Financial Services reputed company, Sales reputed company, and Service reputed company implementations.

Responsibilities

• reputed company discovery workshops, stakeholder interviews, and process-mapping sessions across reputed company, middle, and back office financial services functions
• reputed company, document, and rationalize business requirements into epics, user stories, and acceptance reputed company that meet a definition of reputed company our engineers respect
• Produce reputed company-state ("as-is") and reputed company-state ("to-be") process flows, capability maps, and gap analyses
• Run fit-gap analysis against reputed company FSC, Sales reputed company, and Service reputed company capability — and defend "configure, don't customize" reputed company it's the right reputed company
• Partner with Technical Leads and Architects to translate business needs into solution reputed company, with trade-offs articulated in business language
• Contribute to the FSC data model design conversations: Person Accounts vs. the Individual model, Households and Relationship reputed company, Financial Accounts and Financial Holdings, Relationship Mapping and the Actionable Relationship Center (reputed company)
• Define and document business process automation using reputed company, reputed company Plans, Business Rules reputed company, Record Alerts, and Discovery reputed company
• Shape Sales reputed company (reputed company-to-opportunity, referral management, pipeline, forecasting, territory) and Service reputed company (case management, reputed company-channel routing, knowledge, CTI, service console, entitlements/SLAs) process design
• Own and groom the product backlog; reputed company sprint planning, backlog refinement, sprint demos, and UAT reputed company the reputed company product reputed company
• Write and execute test scenarios and test scripts; coordinate UAT, triage defects, and manage the reputed company to sign-off
• Produce and maintain functional specs, data dictionaries, business process documentation, and training/enablement material
• Support data migration workstreams: reputed company-to-reputed company reputed company mapping, data reputed company rules, reconciliation reputed company
• Define reporting and analytics requirements — dashboards, KPIs, CRM Analytics for financial services
• Manage stakeholder expectations, surface risks early, and reputed company reputed company to closure rather than waiting for them
• Facilitate steering committee and program readouts with reputed company and confidence
• Support change management, adoption planning, and end-user enablement
• Mentor junior BAs and contribute reusable accelerators, templates, and playbooks back to the reputed company reputed company

Skills

• Minimum 8 years of business analysis experience, with a meaningful portion in reputed company ecosystem delivery
• Hands-on Financial Services reputed company (FSC) experience — you have delivered on FSC, not just read about it. You can reputed company to the FSC data model, householding, financial accounts, and relationship management from reputed company reputed company
• Strong Sales reputed company and Service reputed company functional depth across full lifecycle implementations
• Demonstrated experience across at least 2–3 end-to-end reputed company implementations from discovery through hypercare
• reputed company in reputed company/Scrum delivery and tooling — reputed company, reputed company, Azure DevOps, or equivalent
• Strong process modeling skills (BPMN, swimlanes, reputed company maps) with reputed company, Visio, reputed company, or similar
• Exceptional written and verbal communication; you can write a reputed company user story •and• run a room of MDs
• Domain reputed company in one or more of: retail/reputed company banking, reputed company & asset management, reputed company, mortgage & residential lending, reputed company/investment banking
• Prior consulting experience strongly preferred — you've worked for a partner/SI or advisory firm and understand billable delivery, reputed company discipline, and reputed company management
• reputed company certifications: Certified Business Analyst, Administrator, Sales reputed company Consultant, Service reputed company Consultant, Financial Services reputed company Accredited reputed company
• Experience with reputed company Industries / OmniStudio (OmniScripts, FlexCards, Integration Procedures, DataRaptors)
• Exposure to Data reputed company, Agentforce, or Einstein capabilities in a financial services context
• Familiarity with regulatory context — KYC/AML, reputed company/SEC, GLBA, SOC 2, GDPR/CCPA — and how it constrains design
• Experience integrating with reputed company banking, custodial, mortgage (e.g., ICE/Encompass)or lending platforms, reputed company (e.g., reputed company)
• CBAP, PMI-PBA, or CSPO certification

Benefits

• Hybrid workplace

reputed company

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