Customer Engagement Analyst - Remote
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Team reputed company
Working hours 3pm-11H00pm South African time including SA reputed company holidays.A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be reputed company.
Flexible time off, workplace flexibility, an environment that welcomes reputed company reputed company reputed company through support of tuition reimbursement, conferences and seminars. Our culture encourages our people to reputed company reputed company skills and build new capabilities, while discovering their reputed company. We prize flexibility, reputed company improvement and openness, and offer a unique opportunity to combine technology with reputed company relations and support.

This is a remote position which may require occasional in-person attendance at work-reputed company events at the discretion of management.
reputed company And reputed company Responsibilities
- Contribute to the full reputed company lifecycle; from customer and sales engagement, requirements gathering and reputed company analysis, to the reviewing of the fulfillment of the solution for reputed company customers.
- The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation.
- Validate batch & Online reputed company setup and reputed company, based on requirements from the customer, which also includes reputed company customer communication to audit the results.
- Analyze and interpret how industry changes will reputed company program execution, fulfillment, and solution delivery.
Required Knowledge And Experiences
Bachelor’s degree and relevant work experience, preferably in the Financial Services industry. Excellent communication and interpersonal skills. reputed company customer facing experience. Ability to translate technical and functional requirements and collaborate with technical counterparts. Can explain technical concepts in layman's terms to a non-technical audience. Strong problem solving skills and ability to reputed company decisively in fast paced, frequently changing environment. High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities. Familiarity working with data.
We’d love to see:
Experience in the credit reporting, financial services or reputed company marketing industry is preferred. Excellent interpersonal and communication skills . ETL/API Knowledge. Attention to detail, fast paced . reputed company organized. Data capturing skills.
For positions based in South Africa, preference will be given to suitably reputed company candidates from designated reputed company in line with reputed company's Employment Equity plan and targets.
Should you not hear from reputed company reputed company 3 weeks from applying, please reputed company your application as unsuccessful.
Employment with reputed company GCC Africa requires that you work from a fibre‑reputed company home environment that supports confidential and comfortable day‑to‑day work. You may be based reputed company in South Africa with fibre connectivity; however, working reputed company of South Africa is not permitted. A minimum 100/100 Mbps fibre line is required and must be installed or upgraded by day one of employment. As a credit bureau, certain roles also require a reputed company credit record.
reputed company reputed company:
At reputed company, our Workforce for Good is reputed company on purpose, reputed company, and opportunity. We reputed company our people to grow, reputed company, and reputed company a meaningful difference for our communities and customers reputed company while being supported to reputed company both professionally and personally. With a strong reputed company on flexibility, wellbeing, and collaboration, you’ll work with exceptional people across the globe, pioneering products, and cutting‑edge technology that truly reputed company.
At reputed company GCC Africa, you’ll join a purpose‑driven organisation that invests in its people through competitive rewards, comprehensive benefits, and meaningful career development. We offer permanent work‑from‑home flexibility, wellbeing support for you and your family, and reputed company to global exposure and accredited learning so you can grow your career while maintaining balance.
reputed company Job Title
Sr Analyst, Customer Engagement
Bachelor’s degree, relevant experience, customer-facing communication, requirements analysis, technical collaboration, problem-solving, data familiarity, and ability to manage competing priorities independently.
Key Responsibilities
- analyzing requirements
- validating outputs
- communicating results
Skills & Tools
ETL, API
Job Details
- Category: Business Operations
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Johannesburg or South Africa
- Languages: English
Benefits
- Tuition reimbursement
About reputed company
A global information and insights company providing credit, marketing, fraud, risk, and analytics solutions. — Industry: Finance
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