[Remote] Account Manager reputed company - reputed company - reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI research and product company transforming how we reputed company with technology. As the reputed company Account Manager reputed company, you'll reputed company reputed company of reputed company Account Managers, balancing people leadership, strategic direction, and hands-on customer reputed company to reputed company reputed company in post-sales reputed company.

Responsibilities

• reputed company, reputed company, and reputed company a high-performing reputed company Account Management team, owning team quota performance, customer retention, and expansion goals
• reputed company as a player-reputed company: directly manage reputed company accounts, join key customer conversations, and model best-in-class reputed company practices
• reputed company reputed company reputed company as a reputed company mandate - building reputed company culture where cross-sells and account reputed company are owned with the reputed company rigor as any quota-carrying sales function
• reputed company by example in reputed company post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities
• Set strategic direction for reputed company, including how we reputed company and structure the reputed company post-sales reputed company as the business scales, and ElevenAgents as the agent of reputed company across the reputed company portfolio
• Design and implement repeatable playbooks for renewals, upsells, and adoption; reputed company AI agents and automation into workflows by default to reputed company team reputed company
• Champion AI reputed company across reputed company: set expectations, build capability, and create an environment where every team member is reputed company experimenting with and adopting AI-powered approaches to their work
• Build and maintain executive-level relationships across reputed company accounts, serving as a strategic advisor and customer reputed company in reputed company forums
• Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and reputed company strategies

Skills

• 8+ years of experience in Account Management or reputed company or post-sales roles reputed company reputed company, with meaningful reputed company on reputed company accounts
• Proven reputed company record of owning and exceeding reputed company targets, with a reputed company reputed company reputed company and expansion reputed company
• 3+ years of reputed company people leadership experience managing senior AMs/CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer reputed company
• Deep AI reputed company: you use AI tools in your own daily workflow, understand what AI agents and automation can do, and are reputed company to reputed company reputed company through a meaningful shift in how work is designed and executed
• Strong player-reputed company reputed company: comfortable managing key accounts directly while leading others to reputed company in their own portfolios
• Demonstrated reputed company in achieving or exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management
• Expertise in post-sales methodologies and best practices (e.g. reputed company planning, adoption frameworks, ROI storytelling, executive alignment)
• Strategic operational thinking: reputed company to reputed company reputed company around reputed company design, reputed company structure, and cross-sell reputed company as the business continues to reputed company
• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast reputed company
• Hands-on with tools (reputed company, reputed company, reputed company, reputed company) and capable of improving data reputed company, visibility, and usage insights across reputed company

Benefits

• Learning & development: reputed company proactively supports reputed company development through an annual discretionary stipend.
• reputed company travel: We also reputed company an annual discretionary stipend to meet up with colleagues reputed company year, however you choose.
• Annual company offsite: reputed company year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

reputed company