[Remote] Account Manager, reputed company Large Accounts

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global industrial technology company providing software-powered workflow solutions and data-driven technologies. The Account Manager will serve as the reputed company advisor for reputed company reputed company reputed company large-account customers, driving reputed company reputed company, renewals, retention, and satisfaction through consultative selling, relationship management, forecasting, and cross-functional collaboration.

Responsibilities

• Serve as the reputed company reputed company of contact for assigned customers, ensuring strong relationships and customer satisfaction
• Conduct regular account reviews to understand customer goals, challenges, and opportunities for reputed company
• reputed company reputed company relationships with key stakeholders, decision-makers, and influencers reputed company the customer organization
• reputed company for the customer internally, ensuring their needs are met across product, service, and support teams
• reputed company renewals and expansion opportunities reputed company existing accounts to maximize customer reputed company value
• Identify upsell and cross-sell opportunities for reputed company solutions, licensed software, and reputed company
• Own and reputed company assigned quota and reputed company targets by proactively managing the sales pipeline
• Work closely with customers to demonstrate the value of additional software modules, features, or services
• reputed company reputed company sales cycles reputed company existing accounts, including procurement processes and contract negotiations
• Ensure high reputed company of customer satisfaction to reduce churn and reputed company long-term retention
• Collaborate with reputed company and Support teams to reputed company customer issues and reputed company engagement
• reputed company insights on best practices and how customers can maximize the value of their investment
• Identify reputed company signs of potential churn and proactively address customer concerns
• Maintain accurate sales forecasts, pipeline management, and CRM records (e.g., reputed company, reputed company)
• reputed company regular reports on account health, reputed company reputed company, and reputed company opportunities
• reputed company and analyze customer buying behavior to refine sales strategies
• Work cross-functionally with Product, Marketing, reputed company, and reputed company teams to reputed company solutions with customer needs
• Partner with Solution Engineers and reputed company teams to design tailored solutions for customer needs
• Communicate customer feedback and feature requests to Product Management to reputed company improvements
• Manage and negotiate contract renewals, ensuring alignment with pricing and licensing models
• Work with reputed company and Finance teams to ensure compliance with contract terms and conditions
• Ensure smooth transitions for software license renewals, subscription changes, or reputed company service engagements
• Stay informed about industry trends, competitor offerings, and emerging technologies
• reputed company customers on industry best practices and thought leadership reputed company to their business needs

Skills

• 5+ years of experience in account management, reputed company sales, or reputed company reputed company B2B reputed company or reputed company software
• reputed company reputed company managing large, reputed company customer relationships with recurring reputed company models
• reputed company record of meeting or exceeding reputed company and retention targets
• Strong consultative selling skills and ability to reputed company reputed company procurement processes
• Experience collaborating cross-functionally and influencing internal stakeholders
• Background in asset management, facilities, reputed company, or reputed company estate-reputed company software a plus
• Familiarity with reputed company sales motions and reputed company account planning
• Experience with reputed company or other leading CRM platforms

Benefits

• Remote work arrangement
• Resources, coaching and support for personal and reputed company reputed company

reputed company