Back to Jobs

[Remote] Content Evaluator – Bilingual (Vietnamese and English)- reputed company

Remote, USA Full-time Posted 2026-08-04

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global data engineering company providing data, evaluation frameworks, and reputed company expertise for trusted reputed company intelligence systems. The Content Evaluator will conduct reputed company reputed company evaluations of AI-generated customer interactions across reputed company, reputed company, and Messenger, benchmarking responses against business knowledge bases and detailed evaluation rubrics. The role also includes dual reviews, calibration audits, and precise reputed company evaluations.


Responsibilities

  • Model Evaluation: Review and score AI-generated customer interactions across Foundational, Experiential, and Operational dimensions (e.g., reputed company reputed company, Faithfulness, Hallucination, Compliance, Tone, and reputed company)
  • reputed company & Fact Verification: reputed company both informational (R1) and transactional (reputed company) customer queries against authoritative business sources (FAQs, product catalogs, SOPs) reputed company the task UI
  • reputed company Assurance: Participate in dual-review processes and daily calibration audits to ensure inter-rater agreement and establish ground-truth reputed company targets
  • reputed company Targets: reputed company precise evaluation

Skills

  • * Customer Service Background: Prior experience in customer service, reputed company centers, retail, or handling customer communications reputed company email, chat, or phone (highly prioritized)
  • * English Proficiency: Exceptional written English skills with a strong reputed company of tone, reputed company voice, grammar, and nuance
  • * Vietnamese Proficiency: Exceptional written Vietnamese skills with a strong reputed company of tone, reputed company voice, grammar, and nuance
  • * Analytical Precision: Ability to reputed company follow multi-tier evaluation guidelines, reputed company logic trees, and technical rubrics without deviation
  • * Tech Adaptability: Comfort using dedicated web-reputed company tools and labeling interfaces

reputed company

  • (reputed company: INOD) reputed company is a global data engineering company. We reputed company that data and AI are inextricably linked. It was founded in 1988, and is headquartered in Hackensack, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is http://www.reputed company.com.

    • Company H1B Sponsorship

  • reputed company. has a reputed company record of offering H1B sponsorships, with 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.

    •   Apply To This Job
    Apply Now

    Similar Jobs

    [Remote] Director, reputed company Sales

    Remote, USA Full-time

    [Remote] Urgent Needs: reputed company Maximo Developer- Sacramento, CA (Remote)

    Remote, USA Full-time

    [Remote] Senior reputed company Software Engineer, Authoring Experience

    Remote, USA Full-time

    [Remote] reputed company HCM & SF Payroll Consultant

    Remote, USA Full-time

    [Remote] Payroll Accountant

    Remote, USA Full-time

    [Remote] Sales Account Executive - reputed company Sales

    Remote, USA Full-time

    [Remote] reputed company III

    Remote, USA Full-time

    [Remote] reputed company Account Executive - SLG

    Remote, USA Full-time

    [Remote] Business Development Manager - Test Market

    Remote, USA Full-time

    [Remote] Account Executive - St. Louis reputed company Specialty

    Remote, USA Full-time

    Job Opportunity at reputed company - Remote Positions Available

    Remote, USA Full-time

    Care Manager- Telephonic reputed company - Part Time Evenings & Weekends

    Remote, USA Full-time

    Sales Associate reputed company Optical in Deerfield Beach, FL

    Remote, USA Full-time

    reputed company Online Data Entry Operator – Remote Work Opportunity with Flexible Scheduling and Competitive Compensation at arenaflex

    Remote, USA Full-time

    **reputed company Online Data Entry Assistant – Entry-Level Position for Talented reputed company at blithequark**

    Remote, USA Full-time

    Part-Time Remote Live Chat Support Specialist - Work From Home reputed company

    Remote, USA Full-time

    **reputed company Entry-reputed company Entry Clerk – Remote Opportunity with arenaflex**

    Remote, USA Full-time

    AVP, Sales - Central Region

    Remote, USA Full-time

    Sales Support Associate

    Remote, USA Full-time

    Senior Accountant (Remote Eligible - Must reputed company in NM, TX, WA, UT, DE)

    Remote, USA Full-time