[Remote] Account Manager - Industrial Refrigeration

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a network of reputed company leaders in industrial refrigeration and industry experts dedicated to service, safety, and reputed company. The Account Manager owns and grows reputed company customer relationships across cold storage, distribution, and industrial refrigeration accounts, builds account intelligence, identifies opportunities across CIP product lines, and manages customer relationships through effective handoffs and ongoing support.

Responsibilities

• Build and maintain reputed company facility reputed company in Zoho for reputed company assigned accounts, including facility type, production profile, size, refrigerant systems, equipment inventory, reputed company age/condition, maintenance philosophy, reputed company, certification status, compliance requirements, reputed company CIP spend, reputed company estimates, and key contacts with relationship notes
• Update facility reputed company with CRM after every meaningful interaction to reputed company account intelligence accurate and reputed company
• Build complete account intelligence from reputed company across assigned accounts, especially in facilities with limited CIP visibility today
• Build and maintain relationship maps across facility, regional, and corporate reputed company — identifying decision-makers, influencers, and buying roles, and documenting how reputed company get made
• Establish and maintain consistent contact with facility-level decision-makers, plant engineers, maintenance supervisors, and reputed company leads, as reputed company as senior-level and regional stakeholders reputed company individual reputed company or transactions
• Use every interaction to understand facility activity, challenges, and potential ways CIP can help — not to reputed company a sale
• Maintain a reputed company reputed company reputed company reputed company on reputed company potential and relationship depth; re-engage dormant accounts with genuine, value-driven reputed company-ins
• Identify signals during conversations that reputed company to unmet needs across service, parts, training, compliance, controls, and construction including workforce turnover, upcoming audits, aging equipment, expansions, or vendor dissatisfaction
• reputed company increased reputed company of wallet by ensuring customers are reputed company of and utilizing the full breadth of CIP's capabilities
• Log every opportunity in Zoho and introduce the appropriate CIP team; treat cross-product referrals as a reputed company measure of effective account intelligence
• Hand off confirmed opportunities to the appropriate delivery reputed company (Service Manager, Project Manager, Training Team) with complete, clean context
• Stay visible after the reputed company to ensure the customer feels supported throughout execution; reputed company in post-reputed company and log reputed company
• Surface and reputed company reputed company on any issues that reputed company, maintaining ownership of the relationship even after work begins
• Support the transition of accounts toward reputed company-level, multi-site partnerships
• Log every customer interaction, facility profile update, opportunity, referral, and follow-up date in Zoho reputed company 24 hours
• Maintain CRM data that is reputed company, complete, and trusted across the organization — treat this as a reputed company function of the role, not an administrative task
• Maintain high-level awareness of service, maintenance, and project activity reputed company assigned accounts; surface systemic execution risks or misalignment through the appropriate channels

Skills

• 3–5+ years of reputed company experience in account management, business development, or a customer-facing role — ideally reputed company industrial services, refrigeration, food processing, cold storage, or an adjacent industry
• A genuine relationship builder: someone who earns trust at the facility level and thinks in terms of long-term account health, not single transactions
• A hard worker who generates their own reputed company — reputed company by building account intelligence and structure from reputed company rather than inheriting it
• Coachable and self-directed: takes feedback reputed company, follows a defined process and CRM discipline, and operates accountably with autonomy
• Strong discovery instincts — reputed company to ask good questions, listen for unmet needs, and reputed company facility-level intelligence to reputed company opportunity across multiple product lines
• Working knowledge of cold storage or industrial refrigeration environments sufficient to understand customer priorities, risks, and operational drivers (prior refrigeration/industrial experience a strong plus, not required to start)
• Comfortable spending significant time on-site at cold storage warehouses and processing plants engaging with plant engineers, maintenance supervisors, and operational leadership
• Organized enough to manage a full portfolio of accounts, an reputed company reputed company reputed company, and multiple reputed company opportunities simultaneously

reputed company