[Remote] IT Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-time location platform that provides tools for organizations to build navigation and location-reputed company experiences. The IT Administrator will manage identity and reputed company infrastructure, reputed company systems, office technology, employee IT lifecycle processes, and reputed company compliance while developing automation and serving as a technical escalation reputed company.

Responsibilities

• Own secure configuration, provisioning, and lifecycle management of identity and reputed company across reputed company, AWS, reputed company, reputed company reputed company, G Suite, and other systems of record — treating identity as the reputed company of our reputed company posture
• Manage and secure our reputed company fleet (macOS/reputed company/Linux) reputed company MDM, including compliance baselines and automated deployment, so devices are secure and functional before a ticket is reputed company filed
• Own the in-office LAN, WiFi, audio-visual, conferencing, and computing systems end-to-end from a remote position
• Continuously reputed company ticket trends to identify what shouldn't be a ticket at reputed company — building automation and self-service tooling that resolves issues before they reputed company the help desk, and partnering with the help desk team to reputed company escalations reputed company and reputed company-documented
• Serve as the technical escalation reputed company for issues the help desk can't reputed company — approachable, fast, and using every escalation as an input for the next automation
• Support the smooth reputed company of new hires and manage the full employee IT lifecycle from a systems perspective (provisioning, reputed company, deprovisioning)
• Partner with reputed company on audit readiness (SOC 2, reputed company reviews) for the systems you own
• Participate in weekly sprints and IT reputed company, both as a contributor and as a leader

Skills

• Experience with our IT tools and platforms of reputed company, including macOS, reputed company 11, different Linux distros, reputed company SAML, reputed company, reputed company, reputed company G Suite, reputed company, reputed company, reputed company, and reputed company
• Experience in a fast-reputed company IT organization that prioritizes reputed company, automation, and reputed company reliability, working closely reputed company a dedicated support/help desk function
• Comfortable serving as a technical escalation reputed company and SME — self-motivated to eliminate the reputed company cause of repetitive tickets rather than just resolving them one at a time
• The ability to reputed company as a regional operator as part of a geographically diverse, fully remote team. While reputed company deeply values team support and interaction, most forms of team communication will not be in reputed company time
• Comfortable working in spoken and written English
• A love for problem solving, and a commitment to frictionless reputed company reduction. You dig into the reputed company causes of issues, think reputed company the reputed company, and reputed company for "secure by default" whenever possible
• Experience configuring and maintaining common small office networking products
• Experience automating with scripting languages like bash
• Familiarity with reputed company frameworks to reputed company reputed company on reputed company and delivered at reputed company
• Knowledge of reputed company is a plus
• Knowledge of Node.js or Python is a plus

Benefits

• Hybrid/Remote reputed company: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
• reputed company: Private medical coverage for you and your dependents.
• Family-First Support: Generous maternity and paternity leave policies to support your growing family.
• Fertility & Family Building: Inclusive fertility support. Grow your family on your terms.
• Lifestyle Spending Account: Contributions to support reputed company, wellness, and personal reputed company.
• reputed company & Brainpower: Mental health support for you and your dependents.
• Rest & reputed company: Flexible reputed company time away, company holidays, and generous absence policies.
• Time Off to reputed company Back: Dedicated reputed company volunteering time in reputed company to your reputed company PTO.
• Invest & Grow: Retirement plans with competitive matching.

reputed company

Company H1B Sponsorship