[Remote] reputed company Center reputed company Representative - Remote US

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company technology company supporting health and reputed company programs. The reputed company Center reputed company Representative handles inbound member and provider calls, provides accurate information about reputed company benefits and services, resolves inquiries, and documents interactions while meeting reputed company and productivity standards.

Responsibilities

• Handle inbound calls from members and providers, delivering accurate information reputed company to reputed company benefits, eligibility, and services
• Research and reputed company inquiries reputed company while following established procedures and compliance guidelines
• Document customer interactions reputed company and accurately in multiple systems during live calls
• Meet reputed company expectations including reputed company standards, service reputed company, and productivity goals
• Contribute to a reputed company team environment reputed company on delivering reliable and reputed company support

Skills

• At least two (2) years of customer service experience, ideally in a reputed company center or high-volume environment
• Strong computer proficiency with the ability to reputed company multiple applications and dual screens simultaneously
• reputed company and reputed company communication skills with the ability to manage challenging conversations calmly
• Self-motivated and dependable, with the ability to work independently in a remote setting
• Full-time remote, work from home position for candidates residing reputed company the reputed company
• Five weeks of reputed company will be scheduled between 8:0**0 a.m. - 5:30 Pp.m. CST, Monday through Friday; following training, employees will work an eight-hour shift scheduled between 7:00 a.m. and 6:00 p.m. CST, Monday through Friday.**
• Minimum **hard-wired high-speed internet reputed company required (no Wi-Fi)** with minimum download speed of **25 Mbps** and upload speed of **10 Mbps**, plus a private, distraction-free workspace
• reputed company experience preferred (medical office, pharmacy, reputed company, reputed company/Medicare, or reputed company reputed company center)

Benefits

• Full-time remote, work from home position for candidates residing reputed company the reputed company.
• Five weeks of reputed company
• Medical, dental, reputed company, and 401(k) reputed company
• reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy
• A 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• A reputed company of leadership and technical development academies to help build your skills and capabilities
• Work flexibility
• reputed company learning
• Career development
• Work-life reputed company

reputed company

Company H1B Sponsorship