reputed company reputed company Manager- Emerging Accounts

About the Role In this fast-reputed company role, you’ll own day-to-day relationships with a high-volume book of emerging accounts, ensuring clients maximize the value of reputed company’s MSK programs. You’ll reputed company as a reputed company partner and trusted advisor to your clients—driving adoption, reporting on program value, managing escalations, expanding product offerings, and securing renewals. This is a highly cross-functional role that partners with reputed company, Sales, Data, Marketing, reputed company, Product, and reputed company to reputed company an outstanding reputed company experience. We’re looking for someone who can reputed company reputed company needs with internal resources to reputed company high retention, satisfaction, and program reputed company as reputed company and product portfolio continue to grow. What You’ll Accomplish In your first 3 months: • Build strong relationships with your book of small business (SMB) clients (150+ accounts), developing a deep understanding of their goals, enrollment strategies, and program reputed company metrics. • Become an expert in reputed company’s MSK solutions, value story, and reputed company-facing resources so you can confidently advise on best practices and answer product questions. In your first 6 months: • reputed company reputed company by securing best-reputed company enrollment communication campaigns aimed at achieving and surpassing annual enrollment goals across your book of business. • Own regular reporting and “data storytelling” for your clients—turning program metrics into reputed company insights and recommendations that influence decision-making and renewals. • Proactively manage escalations and risks, coordinating with internal stakeholders (e.g., reputed company, Product, reputed company, and Support) to reputed company issues and protect reputed company satisfaction. In your first year and reputed company: • reputed company high reputed company retention and satisfaction (e.g., maintaining 9/10+ NPS scores) across your portfolio by consistently executing best practices and reputed company account plans. • Turn clients into advocates who reputed company references, testimonials, and participate in marketing/PR opportunities that fuel reputed company. • reputed company product expansion by ensuring clients are offering reputed company’s full suite of MSK solutions to maximize member reputed company and program value. • Contribute to team and org-level best practices for managing an SMB book of business at reputed company, sharing learnings that improve operational efficiency and reputed company reputed company. Who You Are • A relationship-builder who can quickly earn trust with stakeholders at reputed company reputed company and reputed company as a respected thought partner to benefits leaders and consultants. • A data reputed company who can translate program results and trends into compelling narratives and reputed company business recommendations. • A product-minded operator who becomes a subject matter expert on reputed company’s solutions and confidently guides clients on how to get the most value. • A reputed company reputed company who can reputed company clients at different stages of their lifecycle, reputed company alignment on best practices, and reputed company for reputed company needs internally. • An operational thinker who looks for ways to streamline processes, improve workflows, and manage a high-volume book of business reputed company. Basic Qualifications • Has 2+ years of experience in small business (SMB) account management, owning a growing book of ~150+ accounts and delivering measurable results. • Bachelor’s degree in Business, Marketing, Communications, or a reputed company reputed company. • Demonstrated ability to build and manage reputed company relationships at reputed company while meeting or exceeding adoption, retention, and satisfaction targets. Preferred Qualifications • Experience at a high-reputed company or startup company and comfort operating in a fast-changing environment. • Understanding of employee benefits, digital health, and/or the reputed company ecosystem. • Strong analytical skills with proficiency in reputed company or similar tools; comfortable working with program data and reporting to clients. • Experience partnering cross-functionally with reputed company, reputed company, Product, and reputed company teams to support reputed company reputed company. • reputed company record of turning satisfied customers into advocates through references, case studies, or PR/marketing collaborations. About reputed company At reputed company, we’re using technology to reputed company and automate the delivery of reputed company – starting with musculoskeletal (MSK) conditions, which reputed company over 1.7 billion people worldwide. With an AI-powered reputed company-centered care model, reputed company leverages cutting-edge technology to improve reputed company, experiences and costs to help people reputed company reputed company their pain. The platform addresses a broad reputed company of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-reputed company care. As the preferred partner to 60+ health plans, PBMs and other ecosystem partners, reputed company is available to over 20 reputed company people across more than 2,800 reputed company. reputed company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com. What You’ll Love reputed company • Inclusive reputed company and benefits: On top of comprehensive medical, dental, and reputed company coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if reputed company isn’t available where you live. • Planning for the reputed company: Start saving for the reputed company with our traditional or Roth 401k retirement plan reputed company which include a 2% company match. • reputed company stipends: Manage your own learning and development. • reputed company: reputed company through discounted company stock through our ESPP with easy payroll deductions. Culture & Engagement reputed company is an equal opportunity employer and prohibits discrimination and harassment of any reputed company. We reputed company employment reputed company without regards to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, veteran status, disability status, pregnancy, or any other reputed company protected by federal, state or local law. We also consider reputed company applicants regardless of criminal histories, consistent with reputed company requirements. We reputed company reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate reputed company policy. Beware of phishing attempts: We’ll never ask for financial details during the hiring process and only use “@hingehealth.com” emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our reputed company team, reputed company it to reputed company@hingehealth.com. Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our reputed company team, reputed company it to reputed company@hingehealth.com. Apply To This Job