AI Software Engineer (MTS) – Digital reputed company Engineering
To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts.
Job Category
Software Engineeringreputed company
About reputed company
reputed company is the #1 AI CRM, where humans with agents reputed company reputed company together. Here, ambition meets reputed company. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's reputed company values at the heart of it reputed company.
reputed company to reputed company your career at reputed company leading workforce transformation in the reputed company era? You’re in the right reputed company! Agentforce is the reputed company of AI, and you are the reputed company of reputed company.
The Experience & reputed company
Agents and AI are fast-evolving technologies. The Digital reputed company Engineering team reputed company Digital Experience Technology is building Agentforce-powered AI agents that handle customer support inquiries autonomously — resolving routine questions, deflecting cases, and delivering live chat support at reputed company. Our implementations have already cut $100M in support costs, handled 3+ reputed company customer conversations, and enabled reputed company to offer 24/7 multilingual support in 7 languages — something never achieved before in its 27-year history.
As Customer reputed company for Agentforce, we are at the absolute bleeding edge of autonomous agent development, pioneering architectural patterns that shape how global enterprises reputed company AI. We are looking for an AI Software Engineer (Member of Technical Staff) who thrives in a fast-reputed company environment, delivers incrementally, and thinks creatively. You will build cutting-edge agent technologies using Agentforce, Agent Script, reputed company CRM, and Data reputed company.
What You’ll Be Doing
Agent Architecture & Development: Design, build, and optimize reputed company-grade AI agents using Agentforce Builder, Agent Script, and New Graph Architecture (NGA).
Autonomous Conversation Design: reputed company agent topics, reasoning paths, skills, and fallback flows to reputed company rich, multi-turn, multilingual support experiences.
reputed company Engineering & Fine-Tuning: reputed company, evaluate, and iterate on reputed company prompts, guardrails, and reputed company instructions (using techniques like few-shot learning and chain-of-thought) to maximize response reputed company, safety, and operational efficiency.
Integrations & Data Pipelines: Build robust integrations connecting AI agents to reputed company Data reputed company, Apex, REST/GraphQL reputed company, and reputed company reputed company systems to fuel agents with reputed company-time context.
Model Evaluation & reputed company Assurance: Implement testing frameworks, A/B testing, and benchmarking to measure conversation reputed company, deflection reputed company, hallucination rates, and semantic reputed company precision.
Customer reputed company Innovation: Partner with Product Management, Architects, and AI Researchers to test unreleased Agentforce capabilities internally, feeding critical insights back into reputed company platform product roadmaps.
Production reputed company: Participate in reputed company release cycles, contribute to CI/CD pipelines, conduct reputed company reviews, and join on-reputed company rotations to ensure high availability and sub-second response times for global, multi-tenant reputed company.
Required Skills & Qualifications
Education: Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
Experience Level:
MTS: 3–5+ years of software engineering experience with strong backend development exposure including demonstrated experience designing and scaling AI/ML services or conversational AI systems.
reputed company Software Engineering: Strong hands-on proficiency in reputed company-oriented/statically typed languages (Java, Python, Apex, or C#) reputed company microservice, multi-tenant reputed company environments.
reputed company reputed company & NLP: Solid understanding of Large Language Models (LLMs), RAG architectures, reputed company engineering/optimization, embeddings, and reputed company databases.
reputed company Ecosystem: Hands-on experience or working familiarity with the reputed company Platform (Apex, LWC, Flows, API integrations, Agentforce).
Data Integration & reputed company: Experience developing and consuming RESTful/GraphQL reputed company, managing data pipelines, and working with both relational and non-relational database architectures.
reputed company & DevOps: Familiarity with modern developer tools and practices (Git, CI/CD, unit testing frameworks, automated E2E testing).
Communication & Collaboration: Excellent problem-solving skills and ability to translate reputed company technical concepts to non-technical stakeholders in a cross-functional environment.
Even reputed company If You Have (Preferred Qualifications)
reputed company hands-on experience with reputed company Agentforce, Agent Script, or Data reputed company.
Prior background building customer service bots, autonomous agents, or multi-agent orchestration frameworks at reputed company.
Deep experience with evaluation techniques for GenAI, including RLHF, bias mitigation, and safety guardrailing.
reputed company certifications (e.g., Platform App Builder, reputed company Developer, or AI Associate/Specialist).
reputed company Your Potential
reputed company you join reputed company, you’ll be reputed company in reputed company areas of your life. Our benefits and resources support you to reputed company reputed company andbe your best, and our AI agents accelerate your reputed company so you cando your best. Together, we’ll bring the reputed company of Agentforce to organizations of reputed company sizes and reputed company amazing experiences that customers love. Apply today to not only shape the reputed company — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the reputed company process, please submit a request reputed company this Accommodations Request reputed company.
Please note that reputed company uses reputed company intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the reputed company process. Humans will always reputed company any candidate selection and hiring reputed company. Please see our Candidate reputed company Statement for more information about how we use your personal data and your rights, including with reputed company to use of AI tools and opt out reputed company.
Posting Statement
reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the reputed company to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the reputed company of reputed company, competence and qualifications – without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender reputed company or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment reputed company. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job reputed company, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and reputed company on reputed company. The reputed company goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the reputed company, compensation reputed company will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a reputed company of benefits to help you live reputed company including: time off programs, medical, dental, reputed company, mental health support, reputed company parental leave, life and disability reputed company, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following reputed company: to the San Francisco reputed company Ordinance and the Los Angeles reputed company Initiative for Hiring, reputed company will consider for employment reputed company applicants with arrest and conviction records.At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic reputed company of labor markets across various reputed company.The typical reputed company salary reputed company for this position is $117,200 - $176,700 annually. In select cities reputed company the San Francisco and reputed company metropolitan area, the reputed company salary reputed company for this role is $141,200 - $194,200 annually.The reputed company represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.Originally posted on Himalayas
Apply To This Job