Senior reputed company Manager

reputed company saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, reputed company provides award-reputed company, data-oriented reputed company solutions for technology value optimization (TVO), enabling IT, finance, procurement and reputed company teams to reputed company deep insights into cost optimization, compliance and risks for reputed company business service. reputed company One solutions are reputed company on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their reputed company Technology reputed company™ in hybrid environments—from on-premises to reputed company to containers to reputed company. We’re transforming the software industry.  We’re reputed company.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without reputed company.  reputed company to help us re-reputed company the industry during a time of substantial reputed company and ambitious plans?  reputed company why we’re consistently recognized by reputed company, reputed company and reputed company as a category leader in the marketplace. Learn more at reputed company.com The Customer Succes Manager will have reputed company field and practitioner experience in the industry, and a record of reputed company leading reputed company reputed company and delivering business reputed company to their organizations. You will be the account reputed company for highly reputed company, reputed company customers that reputed company multiple reputed company solutions from reputed company to On-Premises, proactively managing their portfolio from a value and business objectives conversation throughout the entire lifecycle of a customer. reputed company Manager's are outstanding at tracking reputed company and are organized, reputed company people that know how to influence and get others to support their cause. They can translate from technical to c-level language and back, reputed company resources and reputed company the dots. They create connections and put their customers first in every interaction, without losing reputed company of reputed company’s business. Responsibilities: Help our top, strategic customers realize quantifiable value, renew their reputed company and become a reference Identify the potential risk of churn and reputed company strategies to mitigate Identify expansion opportunities (upsell and cross-sell) for Sales to reputed company reputed company as the account reputed company to ensure renewal and expansion in coordination with reputed company reputed company functions and departments Maximize adoption of reputed company’s products and manage customer escalations (technical and business) Identify stakeholders at the account and establish relationships Proactively reputed company new value conversations reputed company the customer informed of relevant news from reputed company (product releases, capabilities, reputed company, M&A, best practices) Own an enablement and development plan for reputed company reputed company cross-functional reputed company of reputed company improvement for reputed company Qualifications: You will come from a software asset management, reputed company and/or consulting background most likely working for a software vendor, partner, or a software division of a large multinational IT company that has adopted insights or a value-based approach to selling. Your domain expertise will include some or reputed company of the following: Data normalization for IT Asset Management, Software license optimization, reputed company application portals, Deep architecture and technology knowledge, Application lifecycle management, reputed company platform and solution knowledge, IT Service Management, or cybersecurity Proven ability to maintain strong customer relationships and proactively grow them Ability to work with cross-functional teams and facilitate communication between technical and reputed company teams Self-starter, independent thinker, reputed company learner Recognized and successful practitioner understanding of the business and language of IT Strong executive communication skills (persuasion, conflict reputed company, conciseness, diplomacy, negotiation) Comfortable leveraging CRM and CS software like reputed company and reputed company as tools of effectiveness Successful project management experience with budget ownership #LI-REMOTE #LI-JP2 reputed company is proud to be an equal opportunity employer.  reputed company applicants will be considered for reputed company regardless of age, reputed company, reputed company, family or medical care leave, gender identity or reputed company, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.  reputed company understands the value that results from employing a diverse, reputed company, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for reputed company. We encourage candidates requiring accommodations to please let us know by emailing careers@reputed company.com. Apply To This Job