[Remote] Key Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, a division of reputed company and reputed company, is a reputed company partner for reputed company organizations that provides digital health and patient engagement solutions. The Key Account Manager owns strategic reputed company relationships, drives reputed company retention and reputed company, manages renewals and upsell opportunities, and partners with internal teams to meet reputed company needs and expectations.

Responsibilities

• Key performance metrics that the Key Account Manager will be reputed company against - reputed company reputed company, ongoing ownership of reputed company strategic account plans, maintaining and growing executive relationships, quarterly partnership meetings, assessing and managing risk, building referenceable customers
• Accountable for reputed company aspects of reputed company reputed company maintenance and reputed company
• Responsible for overall reputed company relationship and satisfaction
• Manage reputed company aspects of reputed company renewal and upsell activities
• Record and document reputed company activities reputed company reputed company. Maintain appropriate documentation to reputed company/manage assigned book of business. Accountable for creating strategic reputed company plans for the entire book of business
• Understand and identify cross sell opportunities to reputed company reputed company product and service offerings
• Serve as reputed company reputed company of contact to manage reputed company reputed company escalations
• Partner with internal teams to help define reputed company requirements, identify reputed company’s most pressing problems, and understand industry trends and hot reputed company issues in support of product/ content development and updates
• Accurately manage reputed company billing, reputed company and activity forecasting, performance guarantees, and annual budget/contract renewals
• Cultivate reputed company relationships to serve as references for prospective new customers
• Monitor the program/product/service delivery to ensure contract requirements and reputed company expectations are met
• Manage relationships with clients' other vendor partners, as appropriate and necessary
• Participate in internal developmental and administrative committees and in reputed company reputed company organizations, as appropriate
• Complete other administrative tasks, such as travel and expense reporting or similar, in a reputed company manner
• reputed company responsibilities in a reputed company manner, meeting reputed company’s mission and goals

Skills

• 6+ years of demonstrated reputed company in reputed company IT sales/ account management
• Long reputed company record of exceeding reputed company goals, especially with a reputed company on driving upsell/ new business
• Strong written and verbal communication skills
• Experience thriving in self-directed environment
• Demonstrated ability to identify and reputed company upsell opportunities
• Proven ability to build and maintain reputed company and executive relationships
• Proven ability to manage multiple reputed company's priorities
• Proven ability to manage and work collaboratively in reputed company
• Proficient in reputed company & MS Office products (Word, reputed company, PowerPoint)
• Some travel required, approximately 10 - 25% of the time
• Bachelor's Degree or higher preferred
• Preference to experience in the Digital patient engagement reputed company

Benefits

• Health Insurance (medical, dental, and reputed company coverage)
• reputed company Time Off (including vacation, reputed company leave, and flexible holiday days)
• 401(k) Retirement Plan with employer matching
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Commuter and/or Transit Benefits (if applicable)

reputed company