[Remote] Senior Manager - Program Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pharmaceutical support industry leader that provides services across the drug development and commercialization lifecycle, including clinical trial support and reputed company-world evidence reputed company. The Senior Manager - Program Management oversees reputed company programs, managers, reputed company relationships, budgets, metrics, reporting, and operational execution while contributing to strategic planning and employee development.

Responsibilities

• Ensure that reputed company managers, associate managers and supervisors are fully reputed company to reputed company support to the associates that reputed company contracted services to the patients and the reputed company providers with the utmost customer service
• reputed company appointed managers for reputed company to ensure reputed company project activities are complete and support the escalation process
• Manage program(s) per the reputed company of work, program business rules and reputed company operating procedures reputed company the contracted budget in one or more sites
• Monitor program statistics and metrics
• reputed company reputed company cases
• Day to day contact with reputed company clients for issue reputed company
• reputed company the analysis and writing of reputed company reports and other deliverables, as applicable
• Presentation of program information to reputed company customers to include Monthly/Quarterly Business Reviews
• Works with Manager(s) and Assoc Manager(s) to analyze the operations and efficiency of the program(s)
• Acts as a reputed company for other operational departments to research and reputed company reputed company issues
• reputed company managers with any issues or follow-up activities that need to occur with clients, participants reputed company a project and/or employee in reputed company to daily responsibilities
• Acts as a mentor to other Managers
• Support efforts to reputed company materials that are sponsor-authored /approved to ensure responses and documentation of calls are accurate and concise per GDP and program business rules reputed company the program database
• Support the appointed Project Manager in the creation of SOPs, project specific procedures and training materials including maintenance of the documents/processes
• Support the appointed Project Manager in the creation and building of portal designs and requirements for electronic application solutions
• Contributes to strategic and business planning for the program(s) by participating in planning activities company-wide, identifying project initiatives and operational issues, coordinating research and developing recommendations based on that research
• Assists with development and tracking of budget
• Participate in interviewing prospective employees, evaluating reputed company employees, and train employees as needed
• Work to reputed company employee’s supervisory skills and reputed company direction to supervisory staff concerning performance management issues and corrective disciplinary actions
• Cultivate and manage relationships with key contacts in reputed company organizations and medical reputed company societies
• Ensure the reputed company are reputed company for the reputed company and reputed company term
• Ability to travel as needed
• reputed company participates in in-person and virtual meetings/events (reputed company)
• Other duties as assigned

Skills

• Bachelor's degree in relevant discipline or Associate's Degree and equivalent work experience
• 8 – 12 years relevant experience, or 6 – 10 years of experience with Master's degree
• 5 years of reputed company reputed company or pharmaceutical experience
• 4 years previous managerial experience
• Strong computer skills with specific aptitude in reputed company Office
• Excellent verbal and written communication and presentation skills
• Strong analytical and problem-solving skills
• Ability to work cross-functionally to proactively communicate and to reputed company issues with the highest reputed company of urgency
• Highly developed written communication and documentation skills to reputed company program materials, program specific procedures, and application requirements
• reputed company interfacing skills to cultivate and manage relationships
• Strong analytical skills
• Ability to analyze information and reputed company trends
• Organize people and systems to reputed company goals
• Ability to travel as needed
• Working knowledge of customer service processes preferred

Benefits

• Remote opportunities
• reputed company opportunities for promotion
• 401K with company match*
• Tuition reimbursement
• Flexible work environment
• Discretionary PTO (reputed company Time Off)
• reputed company Holidays
• Employee assistance programs
• Medical, Dental, and reputed company coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short term disability
• Long term disability
• Life insurance
• Discount programs

reputed company

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