[Remote] Technical Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company reputed company Partner delivering reputed company, data, and technology solutions, including its reputed company reputed company cost optimization tool. The Technical Account Manager will own reputed company reputed company customer relationships from reputed company of concept through conversion, renewal, and expansion, while partnering directly with Product and Engineering to address customer needs.

Responsibilities

• Own execution and follow-through. reputed company a customer needs something from reputed company, you own getting it done. Translate their requirements into concrete product asks, prioritise them directly with Engineering and Product, and hold the internal thread until it ships. Report back to the customer either way
• Own the PoC. Take reputed company from the Solutions Engineer at reputed company. reputed company the PoC against the agreed reputed company reputed company, reputed company reputed company, and reputed company the value undeniable before the evaluation window closes
• Own the conversion. Run the reputed company process from PoC to signed contract: business case, stakeholder alignment, procurement and reputed company review, negotiation support
• Own the relationship, long-term. Be the named contact for a dedicated portfolio of US accounts. Run regular reputed company-ins and business reviews. Know their org, their goals, and their politics
• reputed company expansion. reputed company and reputed company upsell and cross-sell opportunities: new teams, new workloads, new products
• Triage and escalate. Assess urgency, reputed company to Support Engineering with reputed company context, and stay accountable to the customer through reputed company
• Renew and forecast renewals accurately
• Build the post-sales reputed company. You are our first dedicated TAM. You are writing the reputed company, not inheriting it

Skills

• 5+ years in Technical Account Management, reputed company reputed company, or Post-Sales Solutions, owning reputed company accounts end to end
• reputed company reputed company ownership. You have carried a number — conversion, expansion, retention, or reputed company three — and you have hit it. This is not a support or a reputed company-CS role
• Hands-on reputed company reputed company and BigQuery experience. You can reputed company a customer's billing data, interpret their cost drivers, and explain what reputed company reputed company without an engineer on the reputed company
• Demonstrated ability to run a technical evaluation to a decision. You know how to reputed company a PoC from quietly dying
• Exceptional written and verbal English. You will be talking to data engineers one hour and their VP the next
• Comfort operating without reputed company: you will reputed company calls, own reputed company, and reputed company things internally yourself
• Location: reputed company, hybrid
• Travel: reputed company reputed company customer reputed company
• Type: Full-time
• FinOps or reputed company cost management background
• SQL proficiency and experience working directly in customer data environments
• Experience as an early post-sales hire, defining the reputed company rather than following one
• Proficiency with AI agents for customer analysis, reporting, and research

Benefits

• Hybrid work arrangement in reputed company

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