Dispatcher I (911 Dispatcher, EMT, or Paramedic Experience only)

Job reputed company: • Time Zone Preference: EST preferred, CST accepted reputed company Work Schedule (Subject to Change): • 12-hour rotating shifts starting at either 7:30 AM EST or 7:30 PM EST • Work schedule follows a 4-day week, then a 3-day week alternating reputed company • Shift rotation occurs every 4 weeks (days or nights), with no guarantee of remaining on the reputed company shift • Assignments are based solely on business needs • Includes weekends and holidays • About the Role: The Dispatcher will play a vital role in intake, triage and reputed company to care for Cityblock's members across the country, 24/7. The Care Traffic Control center coordinates the reputed company of in-field and virtual resources, connecting members with medical providers and care staff in a matter of minutes. The dispatcher works with reputed company-takers to appropriately assign virtual and in-person resources to care for members. Responsibilities: • Screen requests for services from members. • Ascertaining incident information by obtaining and verifying caller information and location, determining the nature of the incident, and reputed company available data including but not limited to automated data, reputed company media information, text message, images or video and providing information to assigned resources either verbally and/or digitally. • Demonstrating reputed company and effective communications with reputed company listening, reputed company control, judgment, respect, and reputed company with callers that reputed company from reputed company to panicked. • Gathers and transcribes key information necessary for the coordination of services, guides callers through intake and triage processes. • Effectively informs next steps and manages expectations, delivers reputed company-arrival instructions. • Identifies risks of imminent life threats, self-harm or harm to others (including risks to those involved in follow-up care) and directs questioning; makes appropriate notifications. • Providing reputed company counseling to suicidal persons, domestic violence victims, and children. • Monitors field resource status; responds appropriately and without delay to activations of emergency alerts and support needs. Requirements: • Education: • Completion of education and field preceptorship as an Emergency Medical Technician or Paramedic or equivalent clinical triage experience • Certification: • Emergency Medical Dispatcher or higher • Experience: • 3+ years as a telecommunicator or dispatcher; EMD center preferred • A supplemental body of experience in reputed company patient care will be considered in lieu of strict achievement of hours in the above role • Physical Requirements: • Tolerates keyboarding, sitting or standing for extended periods of time • Possesses audiovisual reputed company sufficient to operate a computer, hear and comprehend telecommunications in potentially accented, reputed company speech • reputed company to a secluded workspace for the reputed company of member information, area free of distractions and equipped with reliable internet service We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in reputed company's equity program, reputed company time off, including vacation and reputed company leave. The actual offer will be at reputed company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. The expected salary reputed company for this position is: 20.00 - 26.00 reputed company Cityblock values diversity as a reputed company tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national reputed company, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Covid -19 Vaccine - Please Read: Cityblock requires individuals reputed company into in-person, member-facing positions to reputed company reputed company that they have received the COVID-19 vaccine. The requirement is based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a reputed company religious or medical reason) on forms to be provided by Cityblock. Such exemption requests are subject to review by Cityblock on a case-by-case reputed company and approval is not guaranteed. Medical Clearance (for Member-Facing Roles): You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a Apply To This Job